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Special Offer ITIL® 4 Specialist: Monitor, Support and Fulfil E-Learning Self-Paced Training Videos with Official PeopleCert Certification Exam 2 Attempts & Official Axelos Main Guide E-book – 1WorldVerify.

Original price was: US$1,890.00.Current price is: US$945.00.

Included in Purchase:

  • Official Axelos e-book main guide for ITIL® 4 Monitor, Support, and Fulfil
  • E-learning (Recorded Videos covering the entire syllabus)
  • Official Online Web Proctored ITIL®4 ITIL® 4 Specialist: Monitor, Support and Fulfil PeopleCert / Axelos Exam 2 attempts (Take2)  Included
  • 12 months access to e-learning videos developed by  PeopleCert Accredited Trainers
  • 12 months validity for Official PeopleCert online exam voucher
  • The student version of ITIL® 4 Specialist: Monitor, Support and Fulfil Training Material, Accredited Courseware by PeopleCert
  • Average Course Completion Time: 5 days
  • 2 Official Axelos PDFs of Sample Papers
  • Online Simulation of 2 Official Axelos Sample Papers
  • Access to the trainer for any questions
  • Letter of Course Completion
  • Mobile Friendly
  • 30 PDUs for Self-Paced E-learning
  • Free MyAxelos Subscription for 1 month from the date of issue of the PeopleCert Voucher, to claim your Digital Badge & other MyAxelos membership benefits.

The ITIL 4 Specialist: Monitor, Support and Fulfil combined practice module is for IT professionals aiming to establish a good cross-practice collaboration and effective service value streams.

The individuals can demonstrate their understanding and application of the concepts covered in the five ITIL Management Practices at both strategic and operational levels maximizing value from these Practices. These are namely: ITIL 4 Incident Management Practice, ITIL 4 Service Desk Practice, ITIL 4 Service Request Management Practice, ITIL 4 Monitoring and Event Management Practice, and ITIL 4 Problem Management Practice.

ITIL 4 Specialist: Monitor, Support and Fulfil enables professionals to:

  • Define the key concepts, principles, value and challenges of ITIL 4’s five management practices
  • Ensure stakeholders understand the strategic and operational requirements to co-create value and achieve business goals
  • Integrate the practices in the organization’s value streams
  • Understand the interfaces and synergies across these five practices
  • Apply metrics and practice success factors to improve performance
  • Measure, assess and develop the capability of the various practices covered by using the ITIL Maturity Model.
PREREQUISITES
  • ITIL 4 Foundation Certificate in IT Service Management OR
    ITIL 4 Managing Professional Transition Certificate
  • Training through an Accredited Training Organisation.

Examination format:

  • 60 questions
  • Multiple choice
  • 39 out of 60 marks required to pass (65%)
  • 90 minutes
  • Closed book.
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