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Special Offer ITIL®4 Specialist: Business Relationship Management (BRM) Live Online Training with Official PeopleCert Certification Exam 2 Attempts & Official Axelos Main Guide E-book – 1WorldVerify.

Original price was: US$4,988.00.Current price is: US$2,494.00.

Included in your Purchase:

  • Official Axelos e-book main guide for ITIL® 4 BRM
  • Live Online via Zoom
  • Official Online Web Proctored ITIL®4 Specialist: Business Relationship Management PeopleCert / Axelos Exam Vouchers, 2 attempts (Take2) Included
  • 12 months validity for Official PeopleCert online exam voucher
  • Student version of ITIL® 4 BRM Training Material
  • 2 Official Axelos PDFs of Sample papers
  • Online Simulation of 2 Official Sample papers
  • Access to trainer for any questions
  • Letter of Course Completion
  • 24 PDUs for attending Live Online Training
  • Free MyAxelos Subscription for 1 month from date of issue of PeopleCert Voucher, to claim your Digital Badge & other MyAxelos membership benefits.

The ITIL 4 Specialist: Business Relationship Management module is for IT professionals who are involvedin establishing and nurturing the relationships between service providers and consumer organisations,and their stakeholders.

Based on the ITIL 4 framework, the module provides both strategic and practical best practice guidance to help organizations understand the value of Business Relationship Management as well as its key concepts and challenges. Professionals should be able to use these concepts to deliver return on investment in digital technology, develop and apply service relationship models and integrate Business Relationship Management in the organisation’s service value streams for a holistic and end-to-end approach.

ITIL 4 Specialist: Business Relationship Management enables professionals to

  • Define Business Relationship Management roles, responsibilities, knowledge, and skills
  • Ensure stakeholders understand the strategic and operational requirements to co-create value and achieve business goals
  • Apply Business Relationship Management metrics and practice success factors to improve performance
  • Measure, assess and develop Business Relationship Management capability by using the ITIL Maturity Model.

    Deliver value

    Improving the service journey for all stakeholders involved in the relationship

    Improve communication processes

    Through developing and applying relationship models based on ITIL best practice

    Enable good customer relationships

    Creating a common culture by understanding the user experience and taking practical steps to continuously improve it

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