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Special Offer ITIL® 4 Specialist: Drive Stakeholder Value (DSV) Live Online Training with Official PeopleCert Certification Exam 2 Attempts & Official Axelos Main Guide E-book – 1WorldVerify.

Original price was: US$4,588.00.Current price is: US$2,294.00.

Included in your Purchase:

  • Live Online Training via Zoom meeting
  • Duration: 2 days
  • Official Online Web Proctored ITIL® 4 Specialist: Drive Stakeholder Value (DSV) PeopleCert / Axelos Exam Vouchers, 2 attempts (Take2) Included
  • 12 months validity for Official PeopleCert online exam voucher
  • Official Axelos e-book main guide for ITIL® 4 Specialist: Drive Stakeholder Value (DSV)
  • 12 months access to e-learning videos 
  • ITIL® 4 Managing Professional: Drive Stakeholder Value (DSV) course is approved by PeopleCert Axelos, for structured content and user friendliness
  • Student version of ITIL® 4 Managing Professional: Drive Stakeholder Value (DSV) Training Material, Accredited Courseware by PeopleCert
  • 2 Official Axelos PDFs of Sample Papers
  • Online Simulation of 2 Official Axelos sample Paper
  • Access to trainer for any questions
  • Letter of Course Completion
  • 16 PDUs for attending Live Online Training
  • Free MyAxelos Subscription for 1 month from date of issue of PeopleCert Voucher, to claim your Digital Badge & other MyAxelos membership benefits.

This module covers all forms of engagement and interaction between service providers and their customers, users, suppliers and partners.

It empowers candidates and organisations to deliver exceptional value by focusing on the conversion of demand into tangible benefits through IT-enabled services. By facilitating effective stakeholder management, digital professionals are better able to target stakeholders with the right service offerings and value propositions, distinguishing themselves and their organisations within a competitive and demanding environment.

The module touches further upon the customer journey, allowing candidates to shape customer demand, manage relationships and optimise the customer experience. It will also enable candidates to increase stakeholder satisfaction by co-creating value and developing mutually agreed requirements, providing the necessary tools to foster an advantageous culture of collaboration and transparency.

The ITIL® 4 Specialist Drive Stakeholder Value module drives IT professionals to further interact with their stakeholders and influence and improve the user experience across a much wider framework. This unique module is designed to enhance the careers of digitally experienced candidates, by expanding their knowledge and boosting their existing skillsets in an increasingly digital service economy.

Important Notice: Accredited training for the ITIL Managing Professional modules is mandatory to enable full understanding of the core material. Accredited training can only be purchased as part of a package that includes the exam. All modules have ITIL 4 Foundation as a pre-requisite.

Delight your Network

Manage stakeholders and create personalised services that exceed expectations.

Meet Key Targets

Ensure high customer satisfaction levels and trusting relationships with stakeholders.

Forge a Positive Impact

Demonstrate a clear understanding of how to influence stakeholders at all levels

Exam INFO
  • ΕΧΑΜ DURATION:90
  • Closed book.
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