Special Offer ITIL® 4 Foundation Live Online Training with Official PeopleCert Certification Exam 2 Attempts & Official Axelos Main Guide E-book – 1WorldVerify

Original price was: US$3,390.00.Current price is: US$1,695.00.

  • Live Online Training via Zoom meeting
  • Duration: 2 days
  • Official Axelos e-book main guide for ITIL® 4 Foundation
  • E-learning (Recorded Videos of over 16 hours) from 2 Trainers
  • Includes e-learning ITIL®4 Foundation exam preparation course videos by Mr. Stuart Rance, Native English Speaker, Author and Examiner of ITIL V3 & 4
  • Interactive
  • Device-friendly
  • 9-hour content
  • Mobile-optimized
  • Case studies
  • Practical exercises

Advance your career in IT service management with the ITIL Official eLearning course, crafted by the creators of ITIL: Course and exam voucher, all in one bundle!

What will you learn?

Service management concepts
Learn the fundamental concepts of service management. What defines a service? What are its components? What is its value to stakeholders?
Service value system
Discover the framework that will help you create, deliver, and manage services, including the Service Value Chain, guiding principles, and governance.
Four dimensions of service management
Explore the four dimensions of effective service management: organisations and people, information and technology, partners and suppliers, and value streams and processes.
Guiding principles
Develop a mindset for adopting ITIL practices and adapting them to your specific needs with the seven guiding principles of ITIL 4.
Service Value Chain
Understand how the Service Value Chain helps organisations create value by optimising their activities and resources.
ITIL practices
Employ ITIL 4 practices to enable working methods aligned to your business strategy, improving the process of service development and supporting users.
Continuous improvement
Focus on the central ITIL 4 concept of continuous improvement, and the ways in which organisations can iterate and adapt their processes and services.
Service Level Agreements
Study the role of SLAs in defining and managing service quality, and the role of service level management in this context.
Key metrics and performance indicators
Grasp the importance of defining and tracking metrics and KPIs to measure the performance and effectiveness of IT services.
Industry-recognized certification
Showcase your ability to excel in essential IT service management, and to handle critical tasks in the field.
Employers’ first choice
Certify your expertise in managing IT services, making you the preferred choice for roles in IT service management and support.
New career opportunities
Advance your career in IT with ITIL certification, opening doors to new roles and cutting-edge opportunities in the evolving tech landscape.

What skills will you acquire?

Service management

Acquire a comprehensive understanding of industry-standard practices.

 Incident management

Acquire a comprehensive understanding of industry-standard practices.

Method and tools

Acquire a comprehensive understanding of industry-standard practices.

In Demand Career Opportunities

  • IT Specialist Application Development
  • IT Specialist Change Management
  • IT Operations Specialist
  • IT Development Manager
  • IT Service Operations Manager
  • IT Team Leader
  • Chief Digital Officer
  • IT Project Manager
  • Transformation Manager
  • IT Service Manager
  • Digital Product Manager


Bite-sized learning modules
Experience e-learning through concise, easily digestible sessions. Perfect for busy schedules, these bite-sized modules make learning both manageable and enjoyable.
Interactive & engaging content
Dive into an interactive environment filled with multimedia elements, quizzes, and activities that make your journey through the course thoroughly engaging and enriching.
Self-directed learning
Take charge of your education. This self-directed learning format lets you choose your focus areas, empowering you to tailor your educational journey to your personal goals.
Learn at your own speed
Take advantage of closed captioning and adjustable player settings. This personalised approach ensures a comfortable and effective learning experience for everyone.
In-depth case studies
Benefit from a wealth of case studies that provide real-world context and practical knowledge. These case studies are designed to deepen your understanding and guide your learning.
Real-time progress tracking
Stay on top of your learning with real-time progress tracking. Knowledge checks reinforce your understanding, ensuring a solid grasp of the material as you progress.
Structured learning checklist
Each module includes a detailed learning checklist, guiding you through the course structure and ensuring you cover all key topics.
Embedded ITIL glossary
Access the official ITIL glossary anytime, embedded within the course. This handy resource is a valuable tool for quick reference and deepening your understanding of ITIL terminology.
Seamless canvas integration
Delivered via the Canvas Learning Management System, this course offers a seamless, user-friendly learning experience.

Course outline

Expertly Crafted Content
OTMs are created by the same experts who developed the textbooks and exams for each certification programme, ensuring that the content is accurate, comprehensive, and directly aligned with requirements.
Up-to-date and reliable
You can trust that all your study materials are always current and in sync with the official exams, guaranteed.
Accessible learning
OTMs are easily accessible through Canvas, our online learning management system, and you can download and keep the resources for future reference, even after passing your exams.
Diverse Learning Resources
Designed for self-directed independent study, OTMs offer resources to support a range of learning preferences, including workbooks for in-depth study, official books, and quick reference guides.
Engaging introduction
Kickstart your learning journey with a welcome video, featuring industry experts, that will ignite your enthusiasm for what lies ahead on your certification path.

40 questions
Multiple choice
60 minutes
Closed book.

Languages for the ITIL 4 Foundation exam
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